“Doctor Pierce is the real deal. She has a warm yet straightforward and professional manner that endears her to boards and management alike. Her common sense approach often results in an epiphany followed by a lament of “why didn’t we think of that” reaction. Because of her skill at both style and substance on governance and strategic planning issues, she makes the process seem easy and difficult transitions appear seamless. This is what happens when you get a truly good person who is incredibly smart and has deep experience in all facets of higher education. Susan Pierce is the Greek goddess of higher education consulting.”