Increasingly, expertise is a scarce resource. Which is why working with Susan was a real joy. Susan’s experience and willingness to share her insight was enormously valuable to our Trustees as they considered ways to achieve a more strategic and less operational focus in their work on behalf of the College. From initial phone interviews with Board members to the implementation of an intensive retreat, Susan was a great resource. She was thoughtful and responsive and there is no doubt we will be a more nimble Board thanks to her efforts.