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The University of Evansville Board of Trustees engaged Susan to help us build a more agile, deliberative, and collaborative governance structure to shape and support the University for 21st century higher education. The University of Evansville is a small, liberal arts university. Susan’s experience with liberal arts institutions as a university president and member of the faculty were pivotal as she could genuinely relate to the challenges facing both our president and our faculty. Her insights into Board leadership and interactions with the president were invaluable as she brought incredible clarity into the Board and administration dynamics.

Susan is compassionate, perceptive, and discerning. Our governance restructuring efforts followed a period of change where some wounds were still open. Susan established a safe, confidential space that encouraged open and honest dialogue from the administration, staff, faculty, and trustees. She demonstrated sensitive insight as she distilled a diversity of views and concerns down to their essence. Susan’s ability to establish trusting relationships with the administration, staff, faculty, and trustees made her a critical partner in our efforts.

The Board’s initial governance restructuring culminated in the unanimous approval of a new university charter and bylaws within 14 months of hiring Susan. As the Board implements our new governance structure and strengthens our collaborative work with the administration, faculty, and staff, Susan’s continued guidance and expertise will be invaluable.