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Testimonials

SUNY-New Paltz

Dr. Pierce has helped us find a way forward to transform our faculty governance system. Her deep understanding of the inner workings of colleges and universities and her perspectives on shared governance are invaluable.  A close questioner, careful listener, and astute analyzer, she rapidly became conversant with the culture and issues on our campus. Her consulting visit and report have been a catalyst for positive change. An added benefit: she worked equally well with members of our task force, other members of the faculty and key administrators so that our very process exemplified shared governance.... Read More
Anne C. Balant,
Associate Professor, Department of Communication Disorders, Presiding Officer of the Faculty Senate.

Whitman College Board of Trustees

I first came to know Susan Resneck Pierce and her work when she consulted with and facilitated a retreat with Whitman College’s President and Board of Trustees and other key members of the Whitman community to launch a significant strategic planning effort. Because Whitman’s Board of Trustees had decided to review and revamp its governance structure and operational practices, Susan led a special session on board governance to provide the group with an understanding of relevant higher ed issues, best practices in governance of liberal arts colleges, traps to avoid and the like. The Board created a seven-person Governance Review Committee which I chair to... Read More
Barbara Feigin,
Chair of the Nominating-Governance Committee for the Whitman College Board of Trustees

Xavier University

Following the retirement of Dr. Norman Francis after 47 years of strong leadership as our president, the Xavier University Board of Trustees retained Dr. Susan Pierce to conduct an institutional review. Xavier had never before had the benefit of such a review. The Board of Trustees believed that Dr. Pierce could help our new president, Dr. C. Reynold Verret and the board identify traditions worthy of retaining and areas where improvement was needed and best practices could be employed. She did not disappoint! During her three visits to campus over a two month period, Susan met individually with every member of... Read More
Michael M. Rue,
Xavier University

Northwestern Health Sciences University Trustee

Dr. Pierce facilitated one of the best strategic planning meeting I have ever attended! The board of trustees had ample brainstorming and discussion time, and finished the meeting with solid strategic ideas that were focused and realistic to implement. The collaborative approach that included consideration of all university stakeholders – the board leadership, members of the faculty, the president and senior staff was much appreciated.... Read More
Vivi-Ann Fischer, D.C.,
Board of Trustees, Northwestern Health Sciences University
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Dominican University of California

President Dominican University of California"Susan Pierce brings her experience as a successful president, her quick insight, and her considerable wit to every conversation.  She is equally adept at facilitating work with faculty, with leadership teams, and with Boards, adapting her work to align with campus culture and presidential priorities.  As a President I have found her wisdom inexhaustible, her patience unusual, and her trust invaluable.  Working with Susan is both productive and great fun!"
... Read More
Mary B. Marcy,
President, Dominican University of California

Dunwoody College of Technology

Rich Wagner, Ph.D. President Dunwoody College of TechnologyWhen I was appointed president, I needed a confidant to evaluate the effectiveness of our fundraising team and help build the structures for a more engaged Board of Trustees. Susan provided all of that and more. Her in-depth knowledge of higher education and experience as a successful university president gives you confidence that her recommendations are going to be spot on. She quickly synthesized information and communicated strategic improvements that would help create a more engaged Board of Trustees and fundraising function. Several years later, Dunwoody has made significant improvements, none... Read More
Rich Wagner, Ph.D.,
President, Dunwoody College of Technology

EBH Consulting LLC

HIRES-EBH-NLH-MBI-33301Constancy is an increasingly rare and treasured facet of leadership.  I had the good fortune to serve the University of Puget Sound with the same board chair and same president -- Susan Resneck Pierce -- for a full decade, together building a successful development program and comprehensive campaign.  In this time of destructive churn at the upper ranks, Puget Sound made huge strides during and well beyond Susan's presidency.  I and many others are indebted to her for helping us thrive and grow over time.
Today, Susan's consulting practice has unusual breadth... Read More
Elizabeth B. ("Beth") Herman,
Principal, EBH Consulting LLC

TCS Education System

Dr. Susan Resneck Pierce is a tremendous and insightful resource for higher education today and the future. As the headwinds of the sector continue to shift, Pierce is highly relevant and thought-provoking in her counsel to presidents, governing boards, and key leaders alike. As president of an innovative higher education system comprised of multiple colleges and universities, I have experienced Pierce’s uncanny ability to bring broader perspective and solutions to a wide array of areas and audiences. She has been instrumental in synthesizing and validating lessons learned to drive strategy and enhanced performance at all levels. The impact of her work... Read More
Dr. Michael Horowitz, Ph.D.,
TCS Education System

Kettering University

Charles F. Kettering III, Kettering UniversitySusan Pierce has been working with Kettering University since the Fall of 2011. In my role as Chair of the Board of Trustees at that point and until the Fall of 2014, I worked directly with Susan on a number of occasions and had the opportunity to observe the quality of her work with the Board and with Kettering’s President Bob McMahan. I will leave it to President McMahan to describe her work with him as well as her work with members of his Cabinet and the campus. What strikes me most is... Read More
Charles F. Kettering III, Past Chair & current trustee, ,
Kettering University

Defiance College

Defiance CollegeSusan Pierce has been a real asset to Defiance College.   We've welcomed Susan to our campus for four different projects, ranging from broad-based organizational reviews to faculty governance and key board policy matters.
Susan's style of engagement gains the trust and respect of the campus community, which has been critical to the identification of the key issues and opportunities.  Her independent, outside-looking-in recommendations are focused and action-oriented.  Her higher education experience as a leader and consultant lends credibility and weight to her insights and recommendations.   We have adopted most... Read More
Philip Mallott Past Chair,,
Board of Trustees Defiance College

Sweet Briar College

Elizabeth H.S. Wyatt - Sweet Briar CollegeSusan Resneck Pierce has worked with me in two very different educational consulting capacities over the past six years.  She can lay out an impeccable process for working through a significant issue(s), work diplomatically to include all relevant parties, distill the major strategic issues backed up with useful research, and once the relevant information has been gathered, help lead the players to consensus and conclusion. While she is extremely knowledgeable, her open and low-key style allows clients across a spectrum of knowledge and expertise from first time... Read More
Elizabeth Wyatt,,
Vice Chair, Sweet Briar College Board of Directors and Chair of "The Working Group"

Carroll College

President Dr. Tom Evans - Caroll CollegeSusan Pierce is a “go to” person for Carroll College. The Board of Trustees retained her shortly after I was appointed president in 2012 to advise it and me about the transition, about governance, about effective board performance and how to move forward on strategic planning. In doing so, Susan facilitated two board of trustee retreats, a retreat for members of my Cabinet and a faculty retreat which were important parts of the College being able to come together effectively and very quickly on a new strategic plan. She has clearly earned the respect... Read More
Dr. Thomas Evans, President,,
Carroll College.

Sweet Briar College

James F. Jones Jr., retiring president of Trinity College in Hartford, Conn.Susan Resneck Pierce has come to be known in liberal arts college circles as the quintessential expert on where this particular facet of the higher education landscape now finds itself. Dr. Pierce won for herself a well-deserved reputation as a distinguished academic leader well before she was named President of Puget Sound, a post she held for years with acclaim on campus and off. She is highly knowledgeable, extremely well connected in the United States at the highest levels of education, an adroit writer and speaker, and an invaluable... Read More
James F. Jones, Jr.,
Interim President, Sweet Briar College; President Emeritus, Trinity College and President Emeritus, Kalamazoo College.

Ohio Wesleyan

Kathe Rhinesmith, former Chair of the Ohio Wesleyan University  Board of TrusteesSusan Resneck Pierce first worked with Ohio Wesleyan when she facilitated the very successful presidential search that brought Rock Jones to the campus in July of 2008. Throughout that process, Susan served as more than a search consultant. She helped the campus and the board understand the landscape of higher education and, even more importantly, helped us first to identify our institutional challenges, opportunities and priorities and then to define the qualities and the experience we wanted our next president to have. Thanks to Susan’s guidance,... Read More
Kathe Rhinesmith,,
Former Chair of the Ohio Wesleyan University Board of Trustees

Ohio Wesleyan

Rock Jones, President of Ohio Wesleyan Working with Susan Resneck Pierce is an enriching experience professionally and personally. She engages fully with all constituencies, bringing a wealth of knowledge and experience as well as genuine interest in the institutions with which she works and the people who serve those institutions. Personally, she has been a source of invaluable counsel to me on a variety of issues during my tenure here. I first worked closely with Susan when in 2007 I was a candidate in the Ohio Wesleyan presidential search for which she served as the consultant. Since then, Susan has... Read More
Rock Jones, President,
Ohio Wesleyan

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